Local and national agencies offering information and support
Please note that these contacts are subject to constant changes and updates so may not always be accurate
Alcohol and Drug Abuse
BASINGSTOKE HOMER SUBSTANCE MISUSE SERVICE – Treatment and support for people with substance misuse problems
Tel: 01256 818210
Hampshire Drug and Alcohol Action team
Hampshire Drug and Alcohol Recovery Service
Tel: 0239 2683371
CATCH22 24/7 HAMPSHIRE –A 24/7 emergency referral crisis line for young people aged under 19 experiencing problems with drugs and alcohol
Freephone: 0800 5999591
SURREY DRUG AND ALCOHOL ACTION TEAM
www.surreydrugcare.org.uk– A 24 hour manned confidential helpline giving support and information to drug and alcohol users
www.sadas.org.uk–SADAS works with people suffering distress through the use of drugs, drink or who are suffering mental health problems especially wellbeing problems
NATIONAL ASSOCIATION FOR CHILDREN OF ALCOHOLICS (NACOA)
Free Helpline: 0800 358 3456
ALATEEN– an organisation offering support and advice to young people affected by a problem drinker.
Helpline: 02074 030888 10am – 10pm
Al-Anon Family Groups – For young people, aged 12 – 18 who are affected by a problem drinker. Provides support to anyone whose life is, or has been, affected by someone else’s drinking.
TALK TO FRANK – Helpline advice and information to people concerned about drugs. Helpline:0800 776600
WINSTONS WISH– A leading childhood bereavement charity and the largest provider of services to bereaved children, young people and families in the UK
CRUSE BEREAVEMENT – free confidential advice to bereaved adults and young people.
Helpline: 0844 4779400
www.rd4u.org.uk– website specifically for young people (12 – 18) struggling with bereavement
THE PRINCESS ROYAL TRUST FOR CARERS IN HAMPSHIRE
ACTION FOR CARERS SURREY – Campaigning and supporting carers of all ages in Surrey
Children and Young People
YOUTH ACCESS– Provides information, advice and counselling services throughout the UK for young people aged 12-25 years.
2 Taylors Yard, 67 Alderbrook Road, London SW12 8AD
Telephone: 0208772 9900
STUDENTS AGAINST DEPRESSION –offers information and resources validated by health professionals alongside tips and advice from students who have experienced similar issues.
YOUTH2YOUTH– Confidential and anonymous email and telephone helpline support, run by young volunteers. They offer sympathetic listening and information.
Helpline Telephone: 020 8896 3675
Opening hours: Monday and Thursday 6.30-9.30pm
GET CONNECTEDprovides a unique, free and confidential helpline for young people as a signpost to relevant sources of help.
Telephone: 0808 808 4994
Opening hours: 7 days a week 1-11pm
THERE4ME– Email support services for young people between 12-16 years
There’s on-screen advice about all sorts of things e.g. bullying, relationships, exams, drugs, difficulties at home, to name just a few.
CHILDLINE– Childline is the UK’s free helpline for children and young people. It provides a confidential telephone counselling service for any child with any problem. It comforts, advises and protects.
Freepost NATN1111, London E1 6BR
Telephone: 0800 111 – 24hrs
Text phone: 0800 400 222
Opening hours: Monday-Friday 9.30am-9.00pm, Saturday-Sunday 9am – 8pm
Telephone: 0845 634 7650
Opening hours: Monday-Friday 4.30pm-8.30pm, Saturday 1pm-4.30pm
THE SITE – Your guide to the real world
Advice across a range of topics: sex and relationships, health and wellbeing, drink and drugs, and other subjects.
TEEN ISSUES – www.teenissues.co.uk
HANTSWEB – a comprehensive gateway to information in Hampshire for residents and visitors alike.
YOUTHTUBE – website for young people in Hampshire
SURREY COIUNTY COUNCIL
Counselling and Psychotherapy
BASINGSTOKE COUNSELLING SERVICE
YPI BASINGSTOKE COUNSELLING – free confidential counselling for young people aged between 11-25 years
ALTON COUNSELLING SERVICE
121 YOUTH COUNSELLING – run by Hart Voluntary Action
Tel: 01252 815652
CONNECT CHRISTIAN COUNSELLING
OPTIONS – Counselling/Training/Development
RELATE– the relationship people for adults, couples and young people
Hampshire – Tel:01256 423844 www.relatenehab.org.uk
Surrey – Tel: 01483 602998www.relatewestsurrey.org.uk
SURREY YOUTH COUNSELLING SERVICE – free counselling for young people aged between 12 – 24 years
BRITISH ASSOCIATION FOR COUNSELLING AND PSYCHOTHERAPY (BACP) – is a professional body representing counselling and psychotherapy with over 40000 members and works toward a better standard of therapeutic practice
COUNSELLING DIRECTORY – an online directory of professional counsellors and psychotherapists
Divorce and Separation
Divorce Recovery Workshops – help individuals grow though divorce or separation
Tel: 07000 781889
SURREY AGAINST DOMESTIC ABUSE
SURREY DOMESTIC ABUSE CHARITY
REFUGE – for women and children against domestic violence
Freephone 24hour domestic violence national helpline: 0808 2000 247
WOMENS AID– until women and children are safe
THE HIDEOUT FOR YOUNG PEOPLE SUFFERING FROM EFFECTS OF DOMESTIC VIOLENCE – Learn what domestic violence is, how to help a friend, how to understand your feelings and what you can do
BEAT (EATING DISORDERS)are the leading UK charity for people with eating disorders and their families.
Telephone: 0845 634 1414
Opening hours: Monday-Friday 10.30am-8.30pm, Saturday 1pm-4.30pm
B-eat provide a helpline for young people, online support and a UK-wide network of self-help groups to help people beat their eating disorder.
Mental Health and Wellbeing
SAMARITANS – 24 hour, 365 days a year confidential emotional supportservice
TEL: 08457 90 90 90
MIND – the mental health charity
YOUNG MINDS – Young Minds is the national charity committed to improving the mental health of all children and young people.
Telephone: 0800 802 5544
Opening hours: Mondays 10am-1pm, Tuesday 1-4pm, Wednesday 1-4pm and 6-8pm, Thursday 1-4pm, Fridays 10-1pm.
YOUNG MINDS PARENTS INFORMATION SERVICE provides information and advice for any adult with concerns about the mental health of a child or young person.
LIVING LIFE TO THE FULL – helping you to help yourself
BIG WHITE WALL – A safe online community of people who are anxious, down or not coping who support and help each other by sharing what’s troubling them, guided by trained professionals www.bigwhitewall.com
MOODGYM – A free self-help program to teach cognitive behaviour therapy skills to people vulnerable to depression and anxiety.www.moodgym.anu.edu.au
RETHINK – a mental health charity
General enquiries: 0121 5227007 9 – 5 Mon – Fri
Advice Service: 0300 5000 927 10 – 2 Mon – Fri
OCDUK – an organisation bringing support to people with OCD
Helpline – 0845 120 3778
OCDaction – providing support and information to anybody affected by OCD
Helpline: 0845 3906232
EARLY INTERVENTION IN PSYCHOSIS SERVICE –Works with individuals and families in Surrey and North East Hampshire to help recovery form the early stages of psychosis
National Health Service
SOUTHERN NHS FOUNDATION TRUST
SURREY AND BORDERS NHS FOUNDATION TRUST
NHS Choices – your health, your choices. A comprehensive link to all health issues including sections on child health, men’s health, women’s health, and mental health.
www.nhs.uk/teenlifecheck – specifically aimed at young people
AGE UK – UK’s largest charity working with and for older people
Helpline: 0300 222 1122
DEMENTIA UK – we provide specialist dementia nurses who give practical and emotional support to families affected by dementia
ALZHEIMERS RESEARCH UK – UK’s leading research charity aiming to defeat dementia
FAMILY LIFE – Family Lives works around the clock, transforming the lives of families, supporting parents and making happier relationships, happier families and a stronger society.
Helpline: 0808 800 2222
7am – midnight
PARENTING UK– Parenting UK is a national membership body for those working with parents. Our strength has always been our members at grass roots level: communicating and sharing ideas, concerns and passions.
Advice and guidance on all aspects of bringing up a family
NATIONAL CENTRE FOR YOUNG PEOPLE WITH EPILEPSY (NCYPE) – assessment and rehabilitation services for 5 – 25 year olds
Call: 01342 832243
CLIC SARGENT – Care and support for children and young adults with cancer
NATIONAL SELF HARM NETWORKoffers support for survivors and people who self-harm.
Telephone: 0800 622 6000 (7pm-11pm Thursday-Saturday, 6.10pm-10.30pm Sunday)
We also support family and friends, so they can discuss the issue and gain effective support in our forums. We offer resources and information for people who self harm.
www.selfharm.org.uk– this is a website for young people who self-harm, their friends and family.
TESS (SELF INJURY) – text and email support services for girls and young women affected by self-injury
NO WORRIES! – Confidential advice on sexual health and contraception.
Telephone: 0800 28 29 30
RASASC – Rape and Sexual Abuse Support Centre
Helpline: 01483 546400 or 0800 0288022
Counselling Appointments: 07757 009840
BROOK – free and confidential sexual health advice and contraception to young people.
ASH – Action on smoking and health
Sophie East Counselling /
- Main phone: 07734 210655
- Email: firstname.lastname@example.org